Our mission is to empower you to recognise quickly, react calmly and respond appropriately to a baby or child health emergency
Servicing the Newcastle, Lake Macquarie and Hunter Regions
Learn vital skills from someone who has walked both worlds. First Years First aid was born from over a decade as an Intensive Care Paramedic and every day as a mum. Our workshops combine professional expertise with real life parenting insight, giving you realistic, practical and confidence building first aid skills for your whole family.
👶 Baby friendly
🚑 Intensive Care Paramedic
❤️ Practical not scary
👩👧 Real mum
⭐ Small workshops
📍 Newcastle
"I have been a Paramedic and facilitated first aid courses for years, but it wasn’t until I had my own babies that I truly understood how frightening it can feel when they are sick or injured. I experienced postnatal anxiety with my first baby’s health, and I often felt helpless and overwhelmed. That’s why I’m so passionate about using my education, experience and empathy when helping parents feel empowered, not fearful, when their little ones are unwell, hurt, or in need of care."
Workshop Description and Bookings
First Years Workshop
At some point, every family will experience a baby or child health concern.
Learn how to deal with it calmly in our specialised baby and child health workshops.
In this workshop, you will learn:
-
How to recognise common childhood illnesses and injuries
-
How to monitor for red flags and know when to seek help
-
Practical first aid skills that can make a real difference in your child’s health outcomes
-
Where to find the right help when you need it most
.png)
CPR & FIRST AID TRAINING
On request we can facilitate accredited training with our courses in:
HLTAID009 - Provide Cardiopulmonary Resuscitation
HLTAID011 - Provide First Aid
HLTAID012 - Provide First Aid in an Education and Care Setting
We also offer a hybrid course for Daycares and Educators.
HLTAID012 in your workplace, plus an hour of red flag recognition
in breathing problems, fevers, rashes and more.
RTO 45193
✔ CPR
✔ Choking
✔ Breathing problems
✔ Fevers
✔ Injuries
✔ Burns
✔ Head injuries
✔ Poisons
✔ When to call 000
GIFT VOUCHER
What better gift to give someone than the security of knowing they are prepared for an emergency?
Our Gift Vouchers are beautifully presented and make the perfect gift for baby showers, birthdays or even to give to grandparents that may help with caring for your precious baby. Because we understand that life isn't predicatbale with a baby, gift vouchers can be used 2 years from date of purchase.
Contact us to purchase your Gift Voucher now.
PRIVATE IN HOME BOOKINGS
Learn life-saving skills in a relaxed, familiar setting with the people you trust most. If you have a group of six or more, Jess can bring First Years First Aid to your home, workplace, mothers' group or another suitable venue of your choice.
Private workshops offer the same practical, hands-on learning experience in an environment where you can feel comfortable asking questions and learning alongside friends, family or colleagues.
To book, simply get in touch to discuss a suitable date. Jess will create a personalised, password-protected booking page, making it easy for only your invited group to reserve their places.
Meet Jess
First Years First Aid is led by founder and chief educator, Jess. As a boutique first aid trainer, Jess tailors every workshop to meet the real needs of busy families. It’s her specialised experience and genuine passion that set First Years apart when helping parents feel confident, capable, and supported. You can read more about her story below.
We pride ourselves on being:
-
Baby and Breastfeeding Friendly - we just love babies!
-
Flexible in our hours and days to accommodate your needs
-
Encouraging of Private bookings and small groups.
Trainer Bio:
Jess is an Intensive Care Paramedic based in the Hunter. After completing her Bachelor of Clinical Practice (Paramedics), she began her career in 2010 with Ambulance Victoria as an Advanced Life Support Officer. In 2012, Jess returned home to the Hunter region to be closer to family, joining NSW Ambulance and working across both rural and metropolitan areas. During this time, she completed a Post Graduate Certificate in Intensive Care Paramedics and a Certificate IV in Training and Assessment.
In 2016, Jess was selected to advance to Paramedic Specialist (Intensive Care Paramedic). She has extensive clinical and education experience spanning quality and safety, program development, clinical practice change and state wide facilitation as a senior clinical lead. Alongside her frontline role, she now works in Ambulance Education, delivering high-quality training for other Paramedics. With well over a decade of experience facilitating first aid training, Jess combines professional expertise with lived experience as a mum, making her uniquely placed to support parents in building confidence and practical skills
The First Years Workshop was created after Jess saw so many mums struggling with decisions in moments of health emergencies. As a Paramedic, being welcomed into people’s homes at their most vulnerable is a privilege, and it inspired her to share the knowledge and skills that can make those frightening moments feel more manageable. Knowledge is power, but confidence doesn't come from hoping you'll remember. Instead, it comes from practising before you ever need to use your skills. By equipping yourself with simple, practical skills, you can confidently advocate for your child’s health.
The First Years Workshop is designed to give parents and caregivers the confidence to do the small things well, because those small things can make a big difference in a child’s health journey. To ensure the very best clinical care and training, all content has been peer reviewed by registered paediatric nurses and midwives.
WHAT PEOPLE SAY
Sally
I'm feeling alot more confident in being able to handle a frightening situation after attending the workshop. It was easy to sign up and I could take bub with me. I'm a first time mum who wanted to upskill. Jess has a great nature and has really tailored this to everything a family wants to know about.
Maddi
I just wanted to say thankyou. The course really taught me to be calm and collected and act quick. I didn't freak out, I just knew what I needed to do straight away.
Louise
Jess was very knowledgable and an excellent educator. The information was delivered in an easy to understand way and she encouraged interaction and questions throughout the session. HIghly recommend for family and friends who spend time with little ones.
GET IN TOUCH
We’d love to hear from you! Reach out today with any questions, or simply to learn more about First Years First Aid.
Newcastle NSW, Australia
Workshop Location as of June 2025 will be become Newcastle Health Enterprise, Pearson Street Mall, Charlestown.
Best parking may be Charlestown Sqaure or Hilltop Plaza
